Last updated: November 5, 2025

This Privacy Policy governs the processing and protection of the personal data of users of the sergio.lv website (hereinafter referred to as the “Website”), which belongs to the SERGIO brand, specializing in the manufacture and sale of handmade genuine leather goods.

1. General Provisions
1.1. By using this Website, the user agrees to the terms of this Policy.
1.2. If you do not agree with the Policy, please do not use the Website or provide your personal data.
1.3. The Website Administrator undertakes to ensure the confidentiality and security of personal data received in accordance with the requirements of Regulation (EU) 2016/679 (GDPR) and current Latvian law.

2. Collection and Use of Personal Data
2.1. We collect personal data that you voluntarily provide when filling out forms on the Website (e.g., feedback or order forms).
2.2. The types of data collected may include:
– First and last name
– Phone number
– Email address
– Additional information provided by the user in the message

2.3. Personal data is used to:
– Process requests and feedback;
– Place orders and clarify details;
– Notify you about new products, promotions, and offers (only with your consent);
– Improve service quality and user experience.

3. Cookies and Similar Technologies
3.1. Our Website uses cookies to function properly, analyze traffic, and improve usability.
3.2. Cookies do not contain personal data, but can be used to identify repeat visits.
3.3. You can configure your browser to block cookies or receive notifications about their use. In this case, some website features may not be available.

4. Transfer of Data to Third Parties
4.1. We do not transfer your data to third parties, except in the following cases:
– When necessary to fulfill an order (e.g., a delivery service);
– when required by law or court order;
– when using third-party services (e.g., hosting, analytics, forms) that provide the same level of data protection.

4.2. All partners with access to data are obligated to maintain confidentiality.

5. Data Storage and Protection
5.1. Personal data is stored for as long as necessary to achieve the purposes for which it is processed, or for the period prescribed by law.
5.2. We implement technical and organizational measures to protect data from unauthorized access, modification, disclosure, or destruction.

6. User Rights
The user has the right to:
– request access to their personal data;
– demand correction, deletion, or restriction of data processing;
– revoke consent to data processing;

7. Data Administrator Contacts
Website: www.sergio.lv
Email: info@sergio.lv

8. Changes to the Policy
We may periodically update this Policy. The new version takes effect upon its publication on the Website. We recommend checking this section periodically.